Bored Ape Yacht Club Merchandise Drop Deals With Checkout Problems
Early this afternoon, Yuga Labs opened a merchandise drop exclusively for holders of a Bored Ape Yacht Club or Mutant Ape Yacht Club NFT. Not only was the drop exclusive to BAYC or MAYC asset holders, but willing participants needed to purchase the drop with ApeCoin ($APE), the project token of Yuga Labs.
The merch store is officially open for BAYC and MAYC members: https://t.co/KziNoAn018. Happy shopping, apes!— Bored Ape Yacht Club (@BoredApeYC) March 28, 2022
Unfortunately though, the launch had some hiccups. Though buyers were able to make their way through checkout, many did not receive a confirmation order for their purchase despite the fact that the $APE coin was taken out of their MetaMask wallet.
I was unable to use the Coinbase payment process so I clicked on the APE coin and sent payment to the wallet address shown. I don’t have confirmation that it got connected to my order. Please advise thank you— Thomas Altamuro (@TAltamuro) March 28, 2022
the page took my @apecoin and the transaction completed on etherscan but nothing else happened. no confirmation but the money is gone. any help team?— BaronVonHustle.eth💊🍌 (@TheeHustleHouse) March 28, 2022
The Bored Ape Yacht Club team confirmed the issue and indicated it was not the result of user error, but instead a known issue with the checkout process utilizing Coinbase Commerce.
In a tweet acknowledging the issue the team stated that they will be following up with the next steps for users who were unable to get their purchase confirmed.
Buyers who were affected should remain patient and wait for the follow-up from the Bored Ape Yacht Club team and not click on any links claiming to be the support team for the issue.
Hey everyone, we’re aware of the Coinbase Commerce issues during merch store checkout. They are working on a resolution now. If you encountered payment problems we’ll be following up with next steps soon.— Bored Ape Yacht Club (@BoredApeYC) March 28, 2022
Bored Ape Yacht Club will refund payments made in error and email users who weren’t able to checkout during today’s merchandise drop, according to a tweet. #BAYC will also be extending the drop 24 hours until 11:59 p.m. ET Thursday.